Sales Manager

Role Overview 

We are seeking an experienced and results-driven Sales Manager to lead our Nissan Retail Sales operation.

Reporting into the Retail Sales Manager, the successful candidate will be responsible for achieving vehicle sales targets, enhancing customer satisfaction, developing a high-performing sales team, and driving showroom performance. This role plays a key part in strengthening customer relationships, identifying business opportunities, and ensuring the delivery of an outstanding customer experience. 

Key Responsibilities 

• Lead and manage the daily operations of the retail sales team to achieve sales and profitability targets. 

• Develop, coach, motivate and support Sales Consultants to maximise individual and team performance. 

• Monitor sales performance, pipeline activity and key KPIs, implementing action plans to improve results where required. 

• Build and maintain strong relationships with customers to enhance loyalty, retention and customer satisfaction. 

• Handle customer escalations and ensure prompt resolution of complaints and concerns. 

• Analyse market trends, competitor activity and customer preferences to identify growth opportunities. 

• Prepare and present regular sales, gross profit and performance reports to management. 

• Utilise CRM and DMS systems to effectively manage leads, customer interactions and sales activities. 

• Partner with Marketing to support promotions, campaigns and new product launches. 

• Drive continuous improvement initiatives to increase operational efficiency and customer experience. 

• Maintain compliance with Nissan Dealer Standards, showroom presentation requirements and brand guidelines. 

• Ensure adherence to company policies, QHSE requirements and safe working practices. 

Qualifications & Education 

• Bachelor's Degree in Business Administration or a related discipline preferred. 

Work Experience 

• 3–5 years' experience in a Sales Manager, Sales Supervisor or similar automotive sales leadership role. 

• Proven track record of achieving ambitious sales targets and business objectives. 

• Experience leading, developing and motivating sales teams. 

• Strong understanding of customer-focused sales environments and dealership operations. 

• Fluent English communication skills are essential. 

Skills & Competencies 

• Strong leadership and people management skills. 

• Commercial and business acumen. 

• Customer-focused mindset. 

• Results-driven approach. 

• Strong analytical and problem-solving abilities. 

• Excellent communication and stakeholder management skills. 

Why Join Us? 

• Join one of the UAE's leading automotive groups. 

• Lead a well-established retail sales operation. 

• Work with one of the world's most recognised automotive brands. 

• Opportunity to make a direct impact on sales performance, customer experience and team development. 

Apply Now

Ready to take the next step in your career with Al Masaood? Apply now or follow us for future opportunities:

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