Sales Coordinator, CPOV
Abu Dhabi, AE
Key Responsibilities
- Coordinate the end-to-end sales administration process for CPOV vehicle sales, ensuring all transactions are accurately processed and completed within agreed timelines.
- Prepare sales contracts, vehicle invoices and supporting documentation to ensure compliance with company policies and regulatory requirements.
- Verify customer documentation including Emirates ID, passport, driving licence, LPOs and finance documents to facilitate vehicle registration and delivery.
- Coordinate vehicle reservations and allocation activities to ensure stock availability and support sales conversion opportunities.
- Liaise with Sales Consultants, Finance, Registration, Logistics and Workshop teams to ensure smooth execution of vehicle sales and delivery processes.
- Monitor vehicle stock status, registration progress and delivery readiness, proactively identifying and resolving potential delays.
- Coordinate vehicle registration, ownership transfer and related documentation with relevant authorities to ensure timely completion of customer transactions.
- Schedule and manage customer delivery appointments, ensuring all documentation and vehicle preparation requirements are completed prior to handover.
- Maintain accurate records of vehicle sales, stock movements, customer files, registrations and delivery activities within relevant systems and databases.
- Prepare and analyse daily, weekly and monthly sales, stock and operational reports to support management decision-making and business performance monitoring.
- Respond to customer enquiries, provide status updates and support the resolution of customer concerns to enhance customer satisfaction and retention.
- Support the CPOV Manager with administrative, operational and process improvement initiatives to enhance efficiency, compliance and overall department performance.
About You
- Minimum 3 years' experience in sales administration, dealership operations, automotive retail, leasing, or a similar environment.
- Experience handling vehicle documentation, invoicing, registration, and delivery coordination.
- Strong administrative, organisational, and time management skills.
- Excellent attention to detail and accuracy.
- Strong customer service and communication skills.
- Proficient in Microsoft Office applications.
- Experience working with ERP, CRM, or dealership management systems is advantageous.
- Automotive dealership experience is preferred.
Skills & Competencies
- Strong coordination and organisational skills.
- Customer-focused mindset.
- Results-driven approach with a strong attention to detail.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities and deadlines.
- High level of accuracy and administrative excellence.
- Collaborative team player with a proactive attitude.
Why Join Us?
- Be part of a growing and successful Certified Pre-Owned Vehicle business.
- Work with one of the UAE's most respected automotive organisations.
- Play a key role in delivering an exceptional customer experience.
- Opportunity to make a direct impact on operational efficiency, sales support, and customer satisfaction.
- Work within a collaborative and high-performing team environment.
Apply Now
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