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Sales Coordinator, CPOV

Job Posting Date:  Jul 8, 2026
Legal Entity:  Al Masaood Automobiles Company LLC
Location: 

Abu Dhabi, AE

Job Requisition ID:  2030
Division:  AMA
Job Function:  Administrative and Support
Job Overview: 
The Sales Coordinator – CPOV is responsible for supporting the end-to-end sales administration process for pre-owned vehicle sales by ensuring accurate documentation, vehicle invoicing, stock coordination, registration processing, and delivery preparation. The role acts as a key point of coordination between Sales, Finance, Workshop, Logistics, Registration, and customers to ensure efficient operations and a seamless customer experience throughout the sales journey

 

Key Responsibilities

  • Coordinate the end-to-end sales administration process for CPOV vehicle sales, ensuring all transactions are accurately processed and completed within agreed timelines.
  • Prepare sales contracts, vehicle invoices and supporting documentation to ensure compliance with company policies and regulatory requirements.
  • Verify customer documentation including Emirates ID, passport, driving licence, LPOs and finance documents to facilitate vehicle registration and delivery.
  • Coordinate vehicle reservations and allocation activities to ensure stock availability and support sales conversion opportunities.
  • Liaise with Sales Consultants, Finance, Registration, Logistics and Workshop teams to ensure smooth execution of vehicle sales and delivery processes.
  • Monitor vehicle stock status, registration progress and delivery readiness, proactively identifying and resolving potential delays.
  • Coordinate vehicle registration, ownership transfer and related documentation with relevant authorities to ensure timely completion of customer transactions.
  • Schedule and manage customer delivery appointments, ensuring all documentation and vehicle preparation requirements are completed prior to handover.
  • Maintain accurate records of vehicle sales, stock movements, customer files, registrations and delivery activities within relevant systems and databases.
  • Prepare and analyse daily, weekly and monthly sales, stock and operational reports to support management decision-making and business performance monitoring.
  • Respond to customer enquiries, provide status updates and support the resolution of customer concerns to enhance customer satisfaction and retention.
  • Support the CPOV Manager with administrative, operational and process improvement initiatives to enhance efficiency, compliance and overall department performance.

About You

  • Minimum 3 years' experience in sales administration, dealership operations, automotive retail, leasing, or a similar environment.
  • Experience handling vehicle documentation, invoicing, registration, and delivery coordination.
  • Strong administrative, organisational, and time management skills.
  • Excellent attention to detail and accuracy.
  • Strong customer service and communication skills.
  • Proficient in Microsoft Office applications.
  • Experience working with ERP, CRM, or dealership management systems is advantageous.
  • Automotive dealership experience is preferred.

Skills & Competencies

  • Strong coordination and organisational skills.
  • Customer-focused mindset.
  • Results-driven approach with a strong attention to detail.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and stakeholder management skills.
  • Ability to manage multiple priorities and deadlines.
  • High level of accuracy and administrative excellence.
  • Collaborative team player with a proactive attitude.

Why Join Us?

  • Be part of a growing and successful Certified Pre-Owned Vehicle business.
  • Work with one of the UAE's most respected automotive organisations.
  • Play a key role in delivering an exceptional customer experience.
  • Opportunity to make a direct impact on operational efficiency, sales support, and customer satisfaction.
  • Work within a collaborative and high-performing team environment.

 

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Ready to take the next step in your career with Al Masaood? Apply now or follow us for future opportunities:

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