Handling Parts enquiries from customers and Dubai workshop.
Getting feedback from workshop complaints and suggestions.
Reporting details of daily activities to the Parts Manager.
Parts technical enquiries to be forwarded to Sr. Product Support Engineer.
For Parts inquiries and parts orders contact Sr. Product Support Engineer.
Follow up the offers, orders, and other related issues with MTU stock controller/ Sr. Product Support Engineer in the required specific.
Follow up all submitted quotations from your side to Dubai workshop.
Follow up of parts orders and handling all activities till the parts reach Dubai workshop.
Follow up back orders with MTU stock controller.
Supply and ensuring smooth delivery of spare parts to Dubai workshop, on a daily basis.
To prepare daily report of spare parts activities (offers, delivery, backorders).
Weekly report of pending quotations, back orders, long delivery.
Report, if any parts found damage while supplying to the workshop.
Any parts return by workshop should be approved by the authorized persons.
Maintaining good relationship with the workshop.
Any special prices to the workshop to be approved by Parts Manager.
Ensure and confirm sign on all the quotations by yourself and have to be approved by the Parts Sales Supervisor.
Any other duties assigned by the management.
- Minimum of 5 years experience in Sales
- Relative experience in selling Engine/ Car Parts
- Customer Service Experience